Technical Support

Below you will find a few tips to help you when using district equipment checked out from your school site.  Please note, there are two types of equipment that may have been checked out to you.  The first type is an HP Chromebook, and the color of it will be black or white.  The second type of device is an HP Stream, and these devices are blue.  When using this resource, please be sure to use the information for the appropriate device as each one has a slightly different approach to using it on your home WiFi network.

Using Chromebooks Checked out from Your School Site

1. First connect the Chromebook to your home WiFi network.  You can learn how to do this by visiting the Google Chromebook website.
2. Once connected, the student will need to log in to the Chromebook using their District email account and password.  If your child does not know this information, please contact their teacher for help with this.
3. On the Chromebooks, initially you will see a SchoolCity login option.  Please DO NOT use this option for your child to log in.  This log in option has access to a very limited number of websites, and your child will not be able to access any of the educational content provided by the District or their teachers on this login.  There will also be an Add Account option.  Students should click on this option.  Once they click on this option, it will allow them to log in with their student email account and password.  If your child does not know their student email account and password, please reach out to your child's teacher for this information.
4. Now that they are logged in, students will have full access to the Internet as well as their GSuite apps for education.

Using HP Streams Checked out from Your School Site

1. First, log in to the device using the generic account provided by your school site.  If you do not have the log in information, please contact your school site to obtain it.
2. Next, connect the HP Stream to your home Wifi network.  You can learn how to do this by visiting the WindowsCentral website.
3. Once connected to your home WiFi network, students will be able to browse the Internet.
4. To access their GSuite apps for education, students will need to open a chrome browser and browse to mail.google.com.  Once on this website, they can use their student email address and password to log in.  After logging in, they will have full access to their GSuite apps for education.  If your child does not know their log in information, please contact your child's teacher.

Educational Resources

Our District website has several educational resources that you can use at home with your children.  Click here to access this information. In addition, your child's teacher has also reached out to you to provide additional content and support.  If you have not spoken to your child's teacher, please contact your child's teacher to learn more about the eduational resources and activities they are providing for your child as well.